Big Mike's Redondo Beach

I will not be supporting Big Mike's in Redondo Beach with my business anymore!!! I will not support a business that does not care about i's customers. The owner of Big Mike's in Redondo Beach decided not to post anything online about them closingtoday, Saturday at 4pm...that's 5 hours EARLIER than normal (9pm). The owner must Not care about sales or customer service.

Our order was: 2 Philly cheese steak (1 /w extra meat and extra cheese) and a Hot Pastrami w/extra mustard, no swiss and 2 orders of fries. We sat and waited for 40 minutes. Watched ppl come and go, assuming they had ordered on line. After 40 minuteswe went up to the counter and asked where our food was and low and behold!! It's sitting right in front of him on the counter.When we asked him how long it had been sitting there? He looked at us dumb founded. The lack of organization and communicationREALLY needs help! I WONT BE SPENDING $50 FOR COLD SANDWHICHES AND COLD, LIMP , GREASY FRIES AGAIN THATS FOR SURE

Good food but service is absolutely terrible. This is the 2nd time this has happened where I place an order online (so I can skip the line as they promote). My pickup time is scheduled 20 minutes later and when I arrive I am told my food will be readyin a few minutes. It took an extra 20 minutes for my subs and salads. The most upsetting part was 5 minutes after I was told afew minutes, 5 kids came in to order food. They were all served before I was. The service here needs major improvement. If youuse their online order just expect to not show up until 20-30 min after the time they say you can pickup your food.

The hustle and care put in by every member of this exquisite team really shows in the excellent meals. The fries are honestly priced (a dollar less than McDonald's large) and come in a variety of flavors, always fresh. The sandwiches are great andeveryone in the group would recommend and return without question.

Yummy 6 inch meatball sandwich! 3 meatballs in yummy sauce topped with cheese;