Prezzo - Redditch

The restaurant had a nice atmosphere, the staff was attentive, and the prices were reasonable. The selection and quality of the appetizers were great, and the pizza we shared was a generous portion. However, we were a bit disappointed with the limited choices and quality of desserts.

The service at this restaurant was extremely poor. The waitress assigned to our table seemed more focused on chatting with her family at the neighboring table. It took four requests to different waitresses to find out the status of my meal, which finally arrived just as my husband was almost finished with his. The manager apologized and removed my main course from the bill, attributing the issues to new staff. While the food was delicious, the lazy and unprofessional service and staff make me hesitant to return to this establishment.

Visited the Redditch branch Saturday evening 2nd July, lady on the desk was rude, not friendly at all, we was sitting for 15 minutes and no one had been over to ask for drinks, so we decided to leave, as we left the same lady asked if there was a problem We said yes, we have been waiting to long, was not interested and just walked off Really bad atmosphere, will take the family somewhere else in future, somewhere that actually makes you feel that they want you there

My boyfriend and I came for a meal for my birthday as we had been a couple of months prior and really enjoyed the food. But for some reason this time I found the service was just off? I ordered a gluten free bolognese and the pasta came cold and undercooked (it was white and hard). The lady tried telling me that gluten free pasta is supposed to be hard as if I’d never eaten it before. I sent it back to be remade but all they did was stir the sauce and put it in the microwave. Absolutely not worth 12 quid. My boyfriend had a pizza which was great! And the original lady that served us was lovely. Probably won’t be returning.

My friend and I came here for a quick lunch and were extremely satisfied with the service and quality of food. Quick, friendly service and delicious pizza. Would highly recommend.