Costa Coffee - Redcar and Cleveland

I do enjoy a good cup of coffee and visit often. I like the choice of indoor outdoor seating. Limited space available on the outside. It's in an ideal location after walking shopping at the retail park

I had ordered a toffee penny latte and a millionaire slice and my friend had ordered a Terry’s chocolate orange hot chocolate. The latte was lovely however after around half of the cup it was quite sickly, the millionaire slice tasted great, and my friend seemed to enjoy her hot chocolate as she had drank it all. The cafe was quiet due to not being many people in there which made it a lovely atmosphere. The staff however didn’t engage, they took our order whilst having a conversation with each other. They told us to take a seat and they will bring the order over to us. We only waited around 2 3 minutes for them to bring it over, when they did the dumped the tray and walked off, no “enjoy your drinks” or a simple “enjoy”. However, I would still come back as food and drinks were lovely.

We called in for coffee and a bite to eat, which was ok but the service was slow and utterly shambolic. My change was offered to someone else, and then the customer after me had her drinks offered to another customer. We eventually received our drinks but by the time the toasties arrived my coffee was almost cold. There appears to be no real organisation or structure to serving customers and too much gossiping going on.

Loved it personal have banter and coffee and cake are great

Good service and friendly staff with plenty of seating. Toilet facilities could be maintained better.