Burger King - Redbridge

I recently visited the Burger King Gants Hill and had a very disappointing experience. The service was extremely poor, with long wait times and staff who appeared uninterested in assisting customers. What was even more troubling was the rude and unprofessional behavior exhibited by the employees, both towards customers and a delivery driver I observed. This kind of attitude is unacceptable in any business, especially one that serves the public. I hope the management takes this feedback seriously and works on improving both customer service and employee training. Until then, I will be taking my business elsewhere.

I’m a delivery driver and a manager in Asda. The people of this burger king are out of this world. They are so rude, illeterate, unprofessional and horrible including managers. I had a highly disappointing experience. I have so many things to say about this store. Firstly, one of the female staff named Sukh on her badge, she asked all of the drivers to give their phones to her to get some reviews. Like what the hell? Why drivers needs to help them by handing over their phones to that lady to show good image of store to customers. I found this to be both inappropriate and unprofessional. It’s unacceptable for staff members to confiscate personal property, especially without a clear and valid reason. Secondly, there are no ACs working here, i heard all the customers complaining about it. And still management didn’t do anything. How can you expect from someone to sit here and eat in this hot weather? I trust that these matters will be taken seriously and resolved to prevent such incidents in the future.

My fries were flattened and cold. I couldn't eat them. My burger was barely warm, but edible.

Just Eat service as good. Item delivered quickly and better price than UberEats. However BK service was poor. Chicken patty was so overcooked it was dark brown in colour. I initially thought I’d been sent a beef burger rather than a chicken burger. I also think the burger had not been seasoned poorly, one side of it was super salty, other side ok. Won’t be ordering again.

I ordered a bbq steak house meal with extra pattie and extra smoked cheese. Got the cheese but not the extra pattie. Also burger cooked on outside but very mushy in the middle. chips good but throw the burger away. £14.09 for chips that's how I see it. very dissapointed will not recommend or use again waiting to give a bad review if the opportunity is available.