Wolf - Reading

I visited the branch on Broad Street in Reading today around 1:30pm. I was extremely disappointed with the lack of service. Upon entering, I joined the queue to place my order. Despite being next in line, the person behind me was served first. The server then proceeded to overlook me and serve two other customers behind me. I attempted to get his attention, but he ignored me completely. After witnessing three people being served before me, I decided to leave. I informed the server that he had overlooked me, but he seemed confused and unresponsive. The restaurant was not busy, so I was unsure of the reason for the poor service. I am patient, but I refuse to spend my money in a place where customers are not properly attended to.

I visited this restaurant today after work and I can honestly say it was a complete disaster. I would recommend avoiding it. The staff were rude and did not seem happy to have customers. The food was cold and had been sitting in water for a long time. The pasta had also been sitting in water before being served. Additionally, the food was very bland and lacked flavor. I do not understand how this restaurant has received any positive reviews. I suggest eating somewhere else to avoid a disappointing experience.

"The decor at this little gem on Reading High Street is brilliant, the food is delicious, and the service is superb. What more could you ask for? And to top it off, the value for money is excellent!"

This was my go to place for lunch but it has gone down hill dramatically! No care is taken with the food prep anymore. The Green Park restaurant is where I go now.

Tried to grab a quick lunch, the woman on the counter wasn't listening to what we were saying. She tried to cancel my order to say she'd already done it when she hasn't spoken to me. She tried to charge myself and my housemate twice each and refused to accept that I'd payed until I physically showed her my online banking. This is unacceptable. Furthermore there was an employee talking to a customer next to us negatively about her managers and swearing. This made our lunch break quite unpleasant. Food was fine and there was a nice man doing the pizzas.