Pfc - Reading

Vile is an absolute understatement. Under previous management we had eaten here a few times and been respected along with an edible meal at least. Now it’s an absolute joke. We had under cooked chicken, cardboard flavoured chips, hairs in the meals (not just one meal) and upon complaining directly with them they were rude, hung up multiple times. They treat their customers like ****. They’re being reported to health and safety due to the lack of hygiene but multiple former customers. Do as all the other reviews suggest and for your own safety avoid!!

I used to go here years ago for the chicken and chips and the Masala fish and seekh kebabs. Not bad. Would sometimes not get everything I ordered and would have to go back to the coutnter for corrections but it cheap and decent enough food for the price. Then suddenly it all got quite expensive and I noticed at the weekend they have an online presence and you can order online. So first off the good those dishes I used to buy were actually just as good as they were, albeit more expensive now. And the guys behind the counter are just as friendly as they always were. So that 's cool. But that 's where it ends. First off I got there 25mins and it was meant to be ready at 20mins, only to wait around another 5 10 minutes as they run around like headless chickens trying to get the order right. Then I 'm finally given a couple of bags with all the food in so with my past experience of this place I went through checking it. It 's fine when you 're walking in on a Friday or Saturday night and eating in if they miss something but for an online collect order you can 't really take the risk. So I find the masala fish 'meal ' I ordered was just a bit of fish thrown in a bit of polystyrene with zero salad, which is meant to be included. some things no sauces at all and I had to ask for some (for me) some things just randomly doused in a mixture of various sauces which basically ruined it for my mum 's meal and my wife 's Surely you ask your customer how they 'd like their meal. You don 't just randomly decide some want it dry, some want it in an ocean of random sauces!!! I sort out the above (well I coudn 't sort out the gallons of random sauces poured onto the other stuff but at leaast I could get salt on the chips and the sauces I wanted for the sauceless stuff. Then as I 'm rechecking ti all again I see they 've missed out an item! So I ask them for it, they apologise and correct it immediately. I could have got all the way home and seen half my items were missing. Grrrrr Whilst I was waiting there I saw with horror that some guy was cutting off doner kebab meat from the doner kebab elephant leg when it was basically white, totally uncooked. I thought to myself poor sod whoever is getting that! only to realise when I got home it was mine. It was TOTALLY INEDIBLE. We had to fry it and even then it was VERY VERY POOR QUALITY. It 's not meat, it 's something else. A very very poor quality version of doner kebab you sometimes get in some very cheap and nsaty kebab vans. I don 't know where they source this rubbery cardboard from but were they to cook it it might have been less awful, but even cooked it 's not doner meat and should not be sold online at premium prices. The Saag aloo was just slop. We 've had soem rpetty good saag aloo before but this is some sort of green liquid, totally inedible again. In summary whilst there are positive points there as above which should leave this place with at least a 2star, overall it has to be 1star because the overall opinion of the place is that it 's awful: the night was ruined with my mum and wife having no meal. Basically this is my assessment of PFC: For a cheeky cheap chicken and chips place where you get in late night after partying and want something to eat it 's fine. And thats ' what it used to be. You 'd turn up, pay a fair price for fair chicken and chips, they 'd often miss things out but that 's what you expect for an outfit like this, and you 'd just go up to the counter and ask for it. That 's fine. But THEN at some point in their history they decided to be some big shot online place that has branched out into a whole load of other dishes and doner kebabs etc etc.. which is NOT their forte but basically perfunctory . Well those dishes are poor. And the price has jumped up. Well the prices are unreasonable now for what it is. And the service has turned into some online order thing where they think they know what they are doing. Well, they don 't. Awfully managed, awful logistics, wrong foods, cheap and nasty polystyrene, random sauces, not on time etc.. Basically they are a small time late night chicken and chip shop who are trying to do far too much and just failing. If they reduce prices and stick to what they know best they 're fine. But whilst they are charging premium prices and masquerading as a wide choice restaurant with online orders etc without the kitchen or logisitics staff to back it up I 'd say stay well away. You can 't just turn a simple chicken shop into an online multi cuisine operation overnight!

We ordered a take away, part of the order was a chicken Korma and plain rice , WELL, I guess they just don’t know how to cook a curry , see photos, it was not even close to a Korma , was just chicken in coconut milk more like a soup , plain rice turned out to be pilau rice , which my sister is allergic too the ingredients, reported it for replacement, eventually a driver turned up , but was so sheepish and would not wait for us to check, he just done a runner , WELL, god knows what this was supposed to be, but again shocking and no resemblance to a Korma !!!! Appalling service and attitude, we certainly won’t be using them ever again !!!!

Always check your food, especially if for take away. Guys tend to put less food in your bags. Just paid for 6 pieces to find at home only 4. Annoying!

Positive vibe from the moment you walk in, very friendly and helpful staff, top quality food made fresh while you wait and value for money. Comfortable seating area (sofas not wooden chairs) Highly recommended when you want top quality food at value for money