J.CO Donuts & Coffee - Quezon City

That was good and everything. but the customer service was the worst. at my first visit I waited for the crew to serve my donuts because he unpacked some new and got me bacl in a short time, but guess what he does when he came back, he took the command of the next person behind me, and this customer ordered the whole canon leave nothing. So I asked him why he would prioritize that he forgot. only wow and then when I ordered for frappe, wait for minutes and when I checked for the order, tey didn't freak out. why? because the cashier did not put the reception to the barista. but since I so much love j co, I gave it another try, I ordered affogatos and alcapone, and I left the number to my friend to wait for the command. when I come back, there are glazed and alcapone, and they started to overthrow it. So I thought she bought it herself. then the bank head directly to us a few moments and said that mistakenly gave us extra alcapone and we have to pay extra for it. like wtf. never gonna come back to j co araneta industry. You're the last.

Always long lines, no sense of urgency. Some staffs were grumpy, they don't know how to smile to their customers even if I'm already a regular customer I always greet them before giving them my orders. At least I appreciate their security guard as I walk in and out of the store who always opens the door for me and greets me with a smile, thanks to you Kuya guard.

It was all in all great experience every time I come here. Service is fast..staff are nice. However there are times when they dont.put out the flavors. You would have to ask for it before they give it to you even though it's already done. As if they ate hiding it hahaha

Can get really pretty addicting!! Alcapone is the best and their main flavor but my favorite is the avocado!! Well honestly, I love everything and I can really eat a dozen in just one sitting!! I have a lot of favorites and I will never get tired of eating these! The dough is very soft and the filling has just the right amount of sweetness! Best eaten right away! It's just that it's like every quarter of the month their prices always went up. But nevertheless, it's very addicting. #sweets

What I love about this branch is the people working here - from the manager/supervisor to the security guard. All are so nice and makes you feel really welcomed. Another thing I like here is their display of their merchandise for sale and they really made it easy for you to choose the one (or 2) that will suit your taste. Btw, every merchandise you buy, either their signature cup, tumbler or container, comes with a FREE drink. Been here just twice but will definitely be back again when I'm in cubao :) Cheers!