Restaurant Le Charbon Steakhouse

We always had a great experience at this restaurant. It si our favorite Quebec city restaurant. Every time we go to Quebec city, this si where we have dinner and we recommend it to everyone. Sadly, Tonight was horribly deceiving. We were seated in a table right next to the discharge station where the waiters clean the plates. We asked to be moved, we were told there is no other available table and all the tables are reserved and that we can sit outside if we wish. We were there for 2 hours and literally only 1 couple was seated on the 6 empty tables next to us. When the food arrived, all the sides were dry in all of our plates, as if the plates were pre-filed with the sides and heated and when the meal was ordered they cooked the meats and put them and serve. The celery paste and the sauces had a crust on the surface.. sign of excessive pre-heating. And for some reason, there was no room for discussion or opening for understanding tonight. It's just too bad because this was our favourite restaurant in Quebec city. We are very very deceived by the experience. I hope this gets fixed to not lose more clients. You are known for your delicious food, please don't gamble on it.

The ambience of this restaurant was worth the visit. The steak was excellent, although the calamari was not as good as I have had. It was my birthday and I was surprised with a slice of cake that was yummy indeed. Definitely would recommend this restaurant.

Filet was cooked perfectly and the sides complemented the meal so well. Restaurant atmosphere is so warm and cozy, beautiful decor and all around a great experience. Bartender gave amazing service as well.

The very best steakhouse in Quebec city. The service is exemplary. The quality and size of the cuts of beef are impressive. The tables are covered with fine linen tablecloths, with polished silverware. The entire experience is over the top. Highly recommend for best steak in Quebec City. The selection of wines is the best you will ever see. The desserts are made by the chefscand is as delectable as the main course.Parking: Short walking distance

Great atmosphere. Delicious food. I had dinner with a vendor and my colleagues and waitress was great. We didn't feel hurried to leave and had a very productive time.