Sprzężenie zwrotne
Przekaż informację zwrotnąMy opinion: twice in two weeks, I order. I have a 30 to 60 minute delay (as I call it at the opening hour), my contact person is already very unpleasant and final jau is waiting for more than an hour for my order. When for the second jois, I call to express my dissatisfaction, laimable employee makes me notice that he is not at the back of the pounder scooter and can't do anything for me. I consider that I pay enough to have a minimum of respect and punctuality. compensation or at least apology seemed minimal. The badge doesn't do anything.
The map has an interesting, original and attractive choice. but what disappointment once you place the order: long waiting time for delivery, missing product (soy sauces had forgotten been,) food frankly bad. cheese beef brochettes were not well cooked: cheese had melted on rice but beef was not cooked! And I was looking for satay sauce on the satay chicken balls for a long time! rice was raw and tasteless. Finally, dessert (a cheesecake) was not good either. I don't recommend this restaurant at all!
The quality of the delivery service leaves to be desired. Indeed, we encounter problems 9 times out of 10, mainly delays (one can wait 1h30 before being delivered! or errors on the order (unchanged arts, missing sauces, missing baguettes, etc.) at the level of the makis, there is a lack of application in the realization: the rollers are not well mounted for purposes and they are used for customers! In addition, there is a lack of loyalty system for customers (no loyalty card, discounts, etc.)
Wait : 1h45service : makis salmon instead of makis salmon lawyer unworld salmon. Inmangeable makis salmon. we asked for salted sauces for 3, we received 4 mayo sauces and only 2 salted sauces for 3! Really disappointing.
I made my order at 8:07, and I still haven't received it (it's 9:38).... it's been 1:30 that I'm waiting and the restaurant told me that the delivery guy was on his way more than an hour ago.