Del Forno Hatfield - Pretoria

Failed to listen to instructions. Ordered a pizza with no meat as it was for a vegetarian. Pizza arrived with toppings that aren’t standard and meat. Plus the restaurant didn’t have stock of coke, Coke Zero, cream soda, Fanta? We were offered Pepsi max or Pepsi light. We asked for light and received max. Failure to listen to instructions, disappointment in the order and a loss of a customer.

It's the last visit I will make to Del Fornos Hillcrest. The waiter is extremely rude, to a point where you are made to feel uncomfortable. Luckily I have a choice to never go back. Don't waste your time or money because there are so many other incredible small businesses, restaurants and waiters that deserve a busy restaurant. I should have known, as they only ever have 1 or two tables. Busy with pizza takeaway, but still many excellent other choices, Del Fornos Hillcrest is the last place you should visit. The food is below average and the service is not worth your time.

Usually I have a great experience with Del Forno Good food, good service. I would have given a higher rating however the below experience has really disappointed me I ordered this evening 2022 11 04 and received a pizza where the Avo was almost totally off. Spoke to the manager there and they are going to credit my account with the avo for my next order. I 'm a little disappointed in that I have the taste of spoiled avo on my pizza and no Avo and this is all that they were prepared to do to resolve the problem. I 've attached pictures of the Avo

On 23.09.2022 company bought us take away pizza as a treat, toppings sliding off and barely any cheese on pizza, all 3 pizza's same, where's our cheese please? Dine in recently was good however.

Placed a Mr delivery order for Del Forno pizza wanting to try something new. The pizza was ice cold upon delivery. The delivery guy himself only drove 5 mins. The pizza base is still half raw, literally raw and the cheese barely melted see photos. Also missing toppings. Tasted a piece of each and the Pizza is VERY bland. We chose this place because they advertised wood fired pizzas; very VERY expensive wood fired pizzas, didn't mind the price as its my partners 30th birthday, but what was delivered to my house this place should be ASHAMED of. Truly, very very abhorrent pizza.