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Przekaż informację zwrotnąThe menu is very good, with five starters and five main courses and a good variety of desserts to choose from. What we ate was very tasty and very well presented. The problem is in the table service, by the waiters, we asked for the bread up to five times and it did not arrive... we thought that they would have run out of bread but to our surprise, the table that was next to us that had just finished ask for the command, we see that they put bread. This already pissed me off. We ordered the desserts and after more than half an hour after asking for them twice, they serve it to us... once again to see that at another table, they serve it without delay. It is true that the waitress apologized to us, both for the bread and for the delay in the desserts and when it comes to paying she tells us that they invite us to coffee and desserts. When the desserts were included in the menu and I see that they charge us for the three complete menus... that was the total rudeness on their part towards us... I thanked them for the thought of inviting me to coffee (one) and they I said that the desserts were paid by me... I don't want to think that all this treatment we received was because of our Madrid accent, because it is already very difficult to survive in Madrid with what we have. Otherwise no complaints and I repeat and insist the food is very good. Service: 1 Location: 5
Very good food with incredible treatment. We will be back for sure Service: Dine in Food: 5 Service: 5 Atmosphere: 5
Food: 5 Service: 5 Atmosphere: 5
The truth is that eating, we have eaten well. But the stars have been lost during lunch when seeing things that I did not like. As soon as we arrived we asked for hot sandwiches and they told us that they had put out the fires, so we asked for cold sandwiches, I ordered one with ham, so we wait for the sandwiches. 15 or 20 minutes later, we noticed that the man at the back table was eating a sandwich and had arrived a while later. I suppose that in the kitchen they have forgotten about us so, when we see the waitress, we remind her... But worst of all, it wasn't that. At the table next to us, some cyclists who have also ordered sandwiches and... What a surprise I get when I see that they serve them some tortilla sandwiches... Hot! !! That has finished me off a lot, it has kicked me that they told us that they no longer served hot food and I notice that those cyclists, who have sat down long after us at the tables, are served hot sandwiches. I have told the waiter and he has started to make some pretty bad excuses. It tastes bad to me, I don't like to criticize, and if I do, let it be constructive. But that about serving us and before we leave, I see that they serve more people something that they have denied us, annoying and quite a lot. A pity because it seemed like a serious restaurant and those details have left me with a rather bittersweet taste in my mouth... Service: 2 Location: 4
We brought a celiac girl and they offered us several gluten-free options, so very happy. Hotel highlights: Kid-friendly