Mcdonald's - Pottstown

I never had a problem with this place. My order is consistently correct, whether during freezing, transiting or ordering via DoorDash. The staff is usually friendly and the service is fast. Oh, and property is well maintained, inside and outside.

Staff are very nice and professional, Mary, who made great help when we had a question. The food is okay. The drinks on the other side have gone downhill, as my previous visits, which were pre-kovided. I guess they're trying to save money, but all drinks have much less syrup and much more water, so much that it's completely watered down and tastes terrible. They don't allow you to get the tea out. They observed that they got my tea, and the first or two is water and then the tea. Not good, though at least the soda is just a dollar.

What has become if the McDonald's I knew as a child, it seems as if it has gone through a midlife crisis and now wears prescription shoes to replace Ronald's big red shoes and reasonable clothing instead of the yellow and red romper, why they need to take the fun out of the experience when you will feed us food that is not good food, at least let us have fun to eat this ray Kroc.

Our order through the passage was slightly wrong due to younger training staff (what is understanding). Heather one of the employees actually took their time while on their break to fix our order immediately. She was super friendly and definitely went out. It is a good example for an EXCELLENT employee. The service manager (12/21/21 7:00) was friendly enough to get out and excuse us and make sure our order was fixed and food was hot. Thank you.