Mooboo - Portsmouth

I wouldn't bother placing an online order with this company, all they do is cancel the orders. I've tried numerous times to place an order online, and the order was cancelled each time. This company obviously doesn't want your money, so spend it with someone that appreciates your custom. Ridiculous business.

Had my worst customer experience today at Mooboo Southsea. Please do CHECK THE PRICE when they charge you. Apparently on the poster, a regular salty taro is £4.09, but I was charged 40p more when no topping added. I paid and waited for my drink, really didn’t care about a 40p difference, just mentioned it to the staff that the poster is quite misleading that there’s a wrong price on it. Then the worst argument started. They said the price is based on the menu, which obviously is different from the poster. But why put a wrong poster on??? I then asked can I order a £4.09 regular salty taro as it is on poster, the staff said no, they don’t have a £4.09 salty taro. I was with my friends and she started making a case to my friends that I was being unreasonably picky and making a fuss without listening to her explanation… then she threw the just made drink I ordered into the bin… yes, she did that.. not sure if I’ll get my refund but never thought a good well reminder from a customer would turn into such a disgusting situation. Im a old customer by the way, loved their bubble tea for the last 3 years, but I assure you I’ll never go back again.

Worst experience in portsmouth, we waited 45 minutes for 2 bubble teas that weren’t even that good. If you are looking for a great place to go, then find another one

45 minutes to get one boba, staff not nice nor comprehensive. An overall very bad experience. Wouldn’t recommend.

The staff weren’t very friendly, the wait is quite long and they have recently switched to paper straws, that don’t even pierce the lid. This makes them difficult to drink as by the time the lid is pierced your straw is broken.