Fogo De Chão Brazilian Steakhouse

On a slightly positive note, the chicken salad at the salad bar was good, and the bathroom downstairs was clean. Unfortunately, that's where the positives end. As a follow-up, I called to speak with the manager about our poor experience—not to complain for compensation, but to give them a chance to improve. I was told the manager was in a meeting and would call me back, but no one ever did. It doesn't surprise me; it seems management prioritizes meetings over addressing customer complaints and clearly doesn't care about improving the dining experience.

This spot is perfect for occasionally indulging and experiencing those meat sweats. It offers the best meat in Portland, so don’t hesitate to ask for extra helpings of your favorites!

All of those five-star reviews seem to be fake. The server encourages you to give a five-star rating on Google in exchange for a free dessert. Instead of addressing their actual reviews on Yelp, they seem to be focusing on Google. They really need to improve their service and stop overbooking. Providing a 90-minute dining window would make reservation management much easier. There are plenty of areas for improvement, but they've chosen to take shortcuts instead. Having patrons lie for a dessert is a cheap tactic. Shame on you.

I’m extremely disappointed with our recent visit to Fogo de Chão. Despite having a reservation, we waited for over an hour with four hungry kids under six, one of whom was celebrating his sixth birthday. We’ve been to this restaurant several times before and have never been treated so poorly. The service was terrible; the waitstaff passed by our table repeatedly with meat but didn’t offer us any unless we specifically asked. To make matters worse, the manager seemed more focused on one particular table, constantly greeting them and offering special meats while ignoring the rest of us. Additionally, the bathrooms were in a deplorable state and clearly needed cleaning. It was a frustrating experience, and I won’t be returning. I am extremely frustrated by the lack of response after I provided my contact information, including my phone number, email, and the best times to reach me. It’s been 4days with no acknowledgment or follow-up, which is completely unacceptable.This level of neglect shows a shocking disregard for your customers. I expected much better from Fogo de Chão, but this experience has left me questioning whether you care about your patrons at all.This is not how a reputable business should treat its customers, and I’m deeply disappointed. Still waiting for someone to contact me or email me. Horrible customer service! They never called me, or email me!!

Awful experience – Would not recommend I had high expectations for this steakhouse, but it turned out to be the worst restaurant experience I’ve ever had. To start, we had a reservation for 5 PM but weren’t seated until 5:50 with no apology or explanation. The hosts were rude and dismissive, and the entrance was overcrowded, making it uncomfortable to wait. Once seated, our waitress disappeared, and it took forever to get anyone’s attention. I asked several times for a drinks menu, but no one came back until we were halfway through the meal, and by then I had lost interest and just ordered a Coke. The food was disappointing – cold, oily, and completely lacking flavor. The only dish I enjoyed was the smashed potatoes, but that was ruined when I found a hair in it halfway through. When I flagged down someone to address it, they said they’d bring another plate but never did. They even took my fork, leaving me waiting another 15 minutes just to get a new one. Overall, the service was slow, unprofessional, and disorganized. We didn’t even stay for dessert because the experience was so frustrating. I will never go back, and I strongly advise others to avoid this place.