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Przekaż informację zwrotnąUnfortunately, not one of my best Ihop experiences. Customer service was slow due to shortage of staff both serving and in the kitchen. Food was cold, missing items and utensils were dirty. On a positive side our server was very nice. Menu offers 55+ specials which are great prices, and gluten-free items.
Very bad services and eating is always cool for me and I always tell them not, butter on my pancakes and every time, they still do and then have the nerve to take off the hunk of butter and the pancake after I said no butter. does not want a one like service and water like her a time too! I will not stop what the thing is doing so that I feel good to do my purse and tell me that!
Will not be returning to this location...they messed up my order and ended up basically giving me the same thing in return I believe they have new inexperienced cooks which is understandable but they were messing up several tables orders. On top of charging $7 for basically 2 tablespoons of Mac n cheese and not putting all the correct toppings on my husband's 12$ burger that the menu states they come with. I've had issues with this location in the past wanted to give them one more shot only because we had a gift card but mind is made up no more IHOP for us!
Ordered food about an hour before arriving and I get here and they have me waiting an extra almost 30 minutes. I recommend you order your food two hours before coming in to pick it. Cause the promise time doesn’t care for them.
We also need to include a negative review! I was very disappointed with this IHOP. The two steak tips I ordered and the pancakes were burned! I'm serious—are they doing this because it's a to-go order? Why wouldn't the chef just make fresh pancakes instead of ruining a customer's dining experience for a big breakfast? It's ridiculous that they would serve burned pancakes to their customers! I'm really discouraged as a customer!
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