Popeyes Louisiana Kitchen

The waitress who took our order was friendly. Unfortunately, they were out of several items we wanted to order. The food is typical fast food fare. The chicken sandwich was tasty.

The staff at this location is extremely friendly. I want to give a special shoutout to Cocoa, the manager. As someone with a disability, I found her to be incredibly helpful; she even offered me the senior discount without me having to ask. The chicken was delicious!

It's consistently busy, but that's what makes it popular. They also offer my mother a senior discount, which is a nice perk. Overall, it's a great spot.

I ordered online and went inside to pick up. The cashier was focused on what appeared to be a family member, who was reaching across the counter and taking free drink cups. As a result, the customer line increased. After about 15 minutes, I finally received my order. The stkaff need to be retrained.

The customer service has been going downhill for a while now. It is now even worse. You go inside you wait 20 plus minutes for food, you go on the drive thru, you wait 30 minutes in line, and then another 20 when they park to the side. I love the food, but you ask for condiments at the window, and they don’t bring it to you after you park. Bad service. Terrible that it has become the norm in one of my favorite restaurants.