Waba Grill - Pomona

The location is very busy, and the staff is friendly and maintains a clean environment. I've visited this place both for DoorDash deliveries and on my own time.

(Wednesday, February 2nd, 2:45 PM) Unfortunately, my experience here was very disappointing. The place felt unprofessional and dirty, and I left feeling unfulfilled. The service was incredibly poor; it seemed like the employees were uninterested in their jobs and indifferent to the customers. I waited at the front counter to place my order but was ignored for quite some time even though the shop was empty. The employees were chatting just a few meters away and didn’t acknowledge my presence at all. They were making jokes and coughing without masks near the food, which was quite concerning. I attempted to reach out to management about these issues, but it seems they are aware and simply don’t prioritize customer service. I would strongly advise against visiting this restaurant if you're looking for good service – and especially if you care about your health.

I ordered a Waba bowl with vegetables but specifically requested no cabbage. Unfortunately, my meal came with cabbage, along with two carrots and two pieces of broccoli. The meat had a rubbery texture and was overly seasoned.

He ordered a bowl today. Employees were obviously not in a very good mood. It has brought to the quality of food. Was basically served dog food. Meat roch funky and gave us false orders (not a big deal only got Veggies if I didn't want any). The meat sat well there and was completely dry. Spit it out after some chewing. What happened to old management? They used to be so nice. I guess the new management came in and messed up everything.

Tried to order food here, there was only two other customers before me. I didn 't get to the register yet when the cashier walked away to start making orders. I get there was only two people but at least ACKNOWLEDGE the customer! A simple I 'll be right with you would have been enough. I was standing there for 5-10 minutes when I just walked away and left. There was no point in waiting. First and last time coming to this location.