Noodles And Company - Plymouth

Every order i get from here is WRONG1/2 portions when you order fullask for items to be removed, they add extra.If you are ok with not getting what you asked for, then this is the place for you

Im not fond of most of the menu items but I do like the pad thai.. so that's what I get when I

Customer service has been awful lately and quality of food has dropped.

I 've ordered BBQ Mac with Steak at this location many times. At this store they consistently forget to add the BBQ sauce and jalapeño chips. Normally they are polite and work with me and I understand with being busy. I called to let them know they had messed up this order a nth time at this location. My mac was just noodles with steak and cheese (missing the BBQ and chips). The general manager, Tristan, first tells me, I remember making that order, we definitely did it right. I proceed to offer photos and he shifts it to a refund of the food item. He then tells me, If you keep having this problem at this store you should just order from another Noodle 's. There are plenty in the area .I 've never experienced a general manager to first tell me they definitely made it correctly then tell me well if you don 't like the outcome, take your service somewhere else. There was zero ownership and I 'm not interested in paying more or waiting longer for an outcome of getting the food my app lets me select. I 'm in shock a GM deflected this as if an expectation of customization, which is promoted by Noodles, is unreasonable for his store.

This cafe needs renovation!!!!!!! Everything looks old!!!!