Starbucks - Pittsburgh

Quick service. I placed my order on the app and it was ready when I got there. The parking lot situation is kind of weird though Service: Take out Meal type: Breakfast Price per person: $1–10 Food: 5 Service: 5

I've been here a few times in the past couple of weeks, and while the drinks and food have been good, the service has not. When I used the drive-thru, the employee struggled to get my order because he was too busy talking. When I got to the window, he was still talking to his coworker. I could barely get his attention to get a packet of sugar. This time, I decided to order in the app. When I came in to pick up my order, no one said anything. I had two different staff members look right at me, and just completely ignore me. Might have to start going to a different location.

Firstly, the food item I ordered was severely undercooked. It was not only unappetizing but also a potential health hazard. This is completely unacceptable, and I was shocked that such a mistake could occur in a well-known establishment like Starbucks. To compound my frustration, the drinks I received were incorrect. I clearly specified my order, but what I received did not match my request. This added to my dissatisfaction and made my visit even more disappointing. I believe that Starbucks prides itself on delivering quality products and service, but my recent experience fell far short of that mark. As a loyal customer, I expected better, and this visit has left me questioning the consistency of Starbucks' standards

Lady that waited on me at the cash register was very edgy Service: Take out Meal type: Other Price per person: $20–30 Service: 2

All the staff are very kind and helpful. I am very satisfied. Food: 5 Service: 5 Atmosphere: 5