Champions Club - Pittsburgh

Horrible service that’s i just horrible Food: 1 Service: 1 Atmosphere: 1

The bartender on Saturday night was one person short and working to keep up. Apparently, this led to her being frustrated, which brought out some attitude. She was short with several customers wanting to order a drink. With so many great bars in Pittsburgh, skip this hotel bar if possible. Price per person: $30–50 Service: 2 Atmosphere: 3

Wait too long Price per person: $50–100 Food: 4 Service: 1 Atmosphere: 3

One star only because it makes you do that. Horrible service. We stayed here at the hotel for the opening game weekend. First night we came down for dinner got sat quickly but order took a while to get taken. Food was ok but getting anything else was a waiting game. The next night we decided to go to the bar for drinks it wasn't to busy and it took a minute for the bartender to knowledge us. We asked for a Adios and she asked what is that? So we went with a simple Long Island which tasted more like a bitter tea than any kind of alcohol. The last night around 8pm we go down to get some dinner we waited at the front where it says wait to be seated and stood there for a good 10 mins and just sat ourselves because nobody even attempted to walk over to us. Sat and waited, waited,waited and waited. Finally get someone to bring us a menu. Waited and waited then they took our order. Food, two waters and two cokes. We waited and waited and waited. Then comes our food and after our flat cokes. Took forever to get new cokes. The mash potatoes tasted a little weird but my burger was pretty good. We did have to ask for napkins and utensils as well. Even if your short staffed at least acknowledge your guest that our waiting.

Went here tonight for dinner and a couple drinks. The service was the worst I've seen in a long time. The bartender, Jennifer, was extremely rude to everyone she talked to. She even refused to fix drinks she didn't want to do and told the customer to pick something else. The bar was out of rum and had no beers on tap. Rude service and obviously poorly managed bar. Terrible experience.