Mcdonald's - Pickens

This McDonald’s in pickens, they do not care to wait on you or take your order. They never came across to the drive thru lane we were in. Even though we saw the car before us ordered and they went to the other lane and started taking their orders and just ignored us. So we left. Service: Take out Meal type: Other

I waited 45 minutes for two cheeseburgers and a kids' meal. I never received a receipt when I ordered, and I watched several people who came in after me get their food before us. When I finally received my order, the fries were cold. I would give this a 10 out of 10 for not recommending it! If you really want to go to this place, I suggest driving to the Easley location instead. If I could give zero stars, I would. Service: Dine-in.

**Service:** Takeout **Meal Type:** Breakfast **Food Rating:** 3 **Service Rating:** 1 **Atmosphere Rating:** 4 **Recommended Dishes:** Happy Meal, French Fries

Every single time I go here they ask me to pull forward and wait. Doesn’t matter how many people are in line and every single time they forget that they asked you to pull forward. Tonight though they asked so many people to pull forward that people were having to tell them they couldn’t. Finally get home and they put a chicken sandwich in my kids happy meal. They don’t have a kids chicken sandwich happy meal and yet they stuck it in the box. Literally the worst McDonald’s there could be.

I had the worst experience at a McDonald's restaurant, and I've dined at McDonald's in three different continents. It felt like there was a bias against non-white customers. I ordered two burgers, chicken nuggets, and fries, and ended up waiting twenty-five minutes. During that time, several other orders came in and were served, while cars in the drive-thru were getting their orders and leaving. My order was marked as completed, yet the girl with the pink hair had us wait longer. When I mentioned it, she assured me it would be ready soon, but then called out another customer's order while we continued to wait. The screen indicated that my food was ready the entire time. As an older Latino man, I noticed that my wife and I were the only non-white customers in the place. While I wasn't overtly mistreated, I felt overlooked, especially since everyone else was being served while I waited. I submitted a complaint via the app, and corporate reached out to say they would investigate. I specifically requested a call from someone to explain the situation, but no one ever followed up. I reopened my complaint, and still, no one called. At this point, I've decided I will never return to this location.