Starbucks - Phoenix

The “closing” employee on 1/11/2023 told me at 6:40 pm that they officially close at 7 and yet told me that she couldn’t take my order because she closed early!!! What’s the point of that!

My 1st time to a Starbucks and I was very disappointed. My husband went to get a small French Vanilla Cappiachino for $5What he got was 1/2 cup (YES) only 1/2 cup of Vanilla Hazelnut. DAMN GLAD I'm not allergic to nuts. Will never visit another one.So very disappointed.

I get to the drive-thru at 6:38 p.m. Friday night. Google maps says they are open till 7:00. Person on intercom says that they are closed already. Nice real nice

I came in wed April 7th like 6:58 pm. There was a very sweet young lady behind the counter. Let me just say this, she was the nicest most welcoming Starbucks worker I have ever encountered. I ordered a drink and I’m pretty sure she was all but close physically and I didn’t realize and I apologized and told her nvm and I just felt bad. As I am to in the restaurant industry as well . She denied my cancel request and happily made my drink anyway. She absolutely made my night. This young lady was spectacular at customer service and I would know I been bartending almost 20 years. I wish I would of caught her name. But she now made it to where ide rather walk into frys and get my coffee then go through a drive through. That’s quality service. Grade A+ for effort and attitude and work ethic. Not to mention was literally the best tasting Mocha Frap I’ve had. Thank you ? we do appreciate and notice u. Your hard work does not go unnoticed my dear!

Starbucks is really getting better and becoming my spot. Check out the Manager at this one on 40th St. And Thunderbird. He is funny to mess with cus he takes it real serious. Top flight management of the World Craig.