Ihop - Phoenix

This was the onion ring that came on my burger burnt crispy, these are the fries that my friend got with her sandwich, french fries are not Brown in color, they were hard and overcooked this to me was done purposely. When I spoke to the manager about it he downplayed everything. It was as if everything was okay, no one should be served this type of food this should have never left the kitchen but they gave it to us because we were Black. Is there an unwritten rule to give Black people the worst.

My lady friend and I went in for a lunner (lunch/dinner) but had breakfast. Our omelettes for southwestern style with steak and potatoes in them cheese on them and salsa. There was a lot of it and very tasty. I also had a side over order of two pancakes with strawberries and banana, and a fruit cup. All very tasty and fresh! I forgot to take a picture of it when it first arrived but here's a photo after half devoured. Our waitress was taken care of the whole place all by herself and did a terrific job! Unfortunately I do not remember her name but she was pretty and ambitious very attentive and considerate. This means a lot since the place wasn't super busy but she was doing everything herself. Meaning hosting, waiting, and doing the cash register. I think her name was Lydia, great job gal! My only complaint is that it took a little bit long to get our meal.

I was genuinely surprised! I went with my brother and we just got pancakes but we were in and out within 25 minutes. Our server memorized our order and had it ready for us in under 5 minutes. It was extremely well staffed and pretty busy too (brunch rush).

Half an hour wait to get a seriously messed up order. I asked for the gluten free pancakes with the berry topping added. The waitress brought me regular pancakes. Thankfully I noticed they were not correct because I would have been outrageously sick if I had eaten them. I asked her if they were gluten free and she told me they were not. They charged me for my orange juice and I left. I had my two year old with me and they wasted all the time I had to feed him. The restaurant was almost empty and they still took half an hour for four pancakes. I would give this place no stars if it were an option. Thankfully I?m already used to checking my food before I eat.

The restaurant is located in a beautiful setting, but it didn't stand out compared to other IHOP locations. One issue was the wait we had before being greeted by a server, and they brought the wrong syrup initially. I tried the new blueberry lemon Ricotta pancakes, which were disappointing as they lacked lemon flavor and had an excessive amount of ricotta filling, resulting in dry pancakes. Overall, the pancakes were not worth trying again.