Valentine - Phoenix

The food here is pretty good. I would say that a picky eater would not like this place. But for someone who is willing to try new things, this is a good place! I got the steak and eggs, it was bomb! I also tried the cacao cold brew, espresso martini and the hatch chili margarita. All great as well. My only complaint is I’m not a fan of their serving model. You order at the register and then find a table. The line takes a while to get through. They only have the drink menu listed at the register. Didn’t not make it a point to have food menus accessible while in line. Should really consider being a table service restaurant.

I wouldn’t wish this dining experience on my worst enemy. Poor, poor, poor service. Unfriendly front of house. Finished plates sat on the table far longer than any one would like to stare at a dirty plate and empty water glasses… Mind you we were the only table. The food only dampened the experience.

Cute place, brunch was fantastic. The drinks, food and pastries were delicious. Definitely no complaints about the food. The only thing that was a little bit odd was that it was sit down eating, but there was a line that you had to stand in to order and then the food would be delivered to the table, but then they didn’t bring the silverware so that was a little mix-up, but we managed. We also went to the vintage shop inside which was fun. Would definitely come back.

I made a reservation for 6:15. Arrived 6:00 and they seated my friend and I, who were early immediately, took 10 min. to order my glass of bubbles, but figured they were waiting for more people to arrive. 6:30 roles around and my two friends say there is no parking so making loops (5 times . They say we should order something and that they have a reservation right after us so if we want dessert we should order it and sit in the speakeasy. They come by again and say something again about ordering. I ask to be seated elsewhere because I’m feeling the pressure of being rushed and that is not how I want my dinner. She says they can’t because there are stacked reservations. I point to other tables as an option. When we begin to order a different waitress says it’s family style so shareables so we quickly just order a couple items feeling flustered trying to order fast for them and change our idea of dinner. Elote pasta wasn’t great. We eat and it’s so odd no refills on drinks until almost done or we request it. I feel like I am being a pain so we say we just want the check. The waitress tells us she reserved the speakeasy. Surprised! Great! We go to speakeasy and they show up with dessert and we feel bad because we didn’t order dessert. The waitress looks annoyed and doesn’t smile. She comes back and says they heard there was a birthday so we take it. But our friend is gluten free so others have to eat it. I share this as feedback because I train customer service at my company. One helpful tool is asking at seating if everyone is present (just to get a feel at first , secondly it’s respectful to inform the customers of the busy night, offer solutions ahead of time. Also, you can use the open time to give info on the restaurant, offer favorite dishes (not say “any proteins??” , more drinks to increase the final tab. Also, empathize about parking. Communication between a shared staff is key. If we are going to drop dessert add a note on the ticket or state what it is! I think I am in the mindset, if I get great service I’ll buy more and give a great tip.

Excellent from start to finish. The bartender was friendly and extremely knowledgeable on the menu. She gave great recommendations including the ribeye, and the tomato peach salad. I highly recommend getting the tomato and peach salad. Such a unique flavor combination. I want to eat that every day. The squash iced latte was also fantastic and unlike anything I’ve ever tried before. Just phenomenal. The tortillas that came with the ribeye were the best tortillas I’ve ever had. So fresh and delicious with the ribeye. This place is 10/10. All of the staff are beyond friendly and personable. New favorite place!