Potbelly Sandwich Shop - Phoenix

The food is just ok. The employees have got to be Ai. They don't smile, speak or make you feel welcome at all. This was our first and last visit.

If I had to rate my dissatisfaction on the scale of one to 10 it would be 15 the reason why I said is because as soon as I walked in the door, I greeted the associates twice and the response was are you here to pick up? are you going to order, so I left in winter MOD Pizza and I’m so glad that I did if I had stayed and ordered I feel I would’ve regretted that decision and also after ordering at MOD. I noticed that a customer went into POTBELLY and walk right back out just like I did, if you value your respect and love great customer service , I say don’t go to this place, but the choice is yours.

Pretty good sandwich spot. Got their broccoli and cheese soup. It was delicious. Also got the Italian sandwich. It was good. Don’t forget to be a reward member to get points.

Potbelly provides a satisfying dining experience with its warm and inviting ambiance. The Avocado Turkey sandwich is a standout, featuring a perfect balance of ingredients. The live music performances, a distinctive feature in some locations, add a lively touch to the atmosphere. The service is generally quick and efficient, making it a great spot for a casual lunch or dinner. While the menu leans heavily on sandwiches, the limited but tasty selection of soups and shakes complements the overall offering. For a relaxed and tasty meal, Potbelly is a reliable choice.

Adrian Antoine were awesome. Especially Adrian who took my verbal order then took my money at the end. This guy is kind, courteous, patient, friendly, happy to be there working at Potbelly. Please pass this along to Adrian for us. My girlfriend I went there had the most pleasant experience. My mother in law absolutely enjoyed her sandwich due to Adrian not toasting the bread as much as normally. She can't chew that well, so this was a blessing. Then Antoine was also a kind, well mannered gentleman. Nothing but kudos for these guys. This restaurant is in competition with Tempe Potbelly for most lovely place to eat. :