Panera Bread - Phoenix

Do NOT go to Panera at terminal 3 at PHX. 4 kiosks plus 2 humans taking orders and no one to prepare them. After they take your money they make you wait forever. 40 mins and counting. Don’t know how the food tastes as I am still waiting. So much for kiosks and automation if you don’t hire enuf help to get it done. Looking for a refund as I have to catch a flight!

We were staying at the local Residence Inn for a next day flight out of PHX. Panera was a few minutes from the hotel. The online ordering worked. There is not inside dining. It's all drive through. Waited five minutes behind one customer, parked at the takeout window. We ordered a cheese flatbread. It was like a giant Cheezit cheap cheese, poor pizza bread, not hot. We also a had a salad. For about ten bucks, we got a salad in a pint container. Quality was okay, but fairly flavorless. I will not got to Panera again. Instead, I have never had a disappointing meal from Dominos pizza. Or, would rather get a burger from a chain.

The kiosk order system is awesome and the food is perfect every time.

Food was OK not the greatest but not worse.. quantity was not great for what I spent

Had an amazing experience at this place! The food is delicious. I ordered a soup, a latte, and a croissant, and my total was only $17. Plus, the service was speedy. Highly recommend!