Humble Pie - Phoenix

Not the best experience. Will try again next month when I visit. menu price, $16.50, then the up charge to $19 on my regular drink request to premium per the receipt. But I didn’t request premium I requested well. Worst part of all, drank two sips, awful… Might have been a good question to ask a customer ? I was going to discuss/dispute but I didn’t feel the positive energy from the jump.

The food is good but the customer service is not at all! I stood waiting to be seated for several minutes (8 to be exact) without anyone seating me. The staff avoided eye contact then a long line of customers formed. Still nothing. There was one lady behind the bar, 1 lady that was just slowing pacing between the kitchen lounge two others at the coffee machine chit chatting ignoring the line of customers. Finally one of the waiting customers went in and asked to be seated and the lady who was chit chatting with the other co-worker came out said she is the only one was busy making coffee. She was very rude never even apologized. The staff needs to understand that all these customers have a flight to catch time is of the essence. I will not be back unless I see a change in customer service.

Only three pizzas to choose from and that is too confusing for the staff to manage. Extremely slow for something so simple. The price is ridiculous for what is being offered. Would recommend this place to anyone…especially someone at the airport in a rush to get to their next flight.

At the airport with a child is often hard to get food. Pizza is always awesome! However, even though the menu says Pizza All Day , at 7:50am I am told no Pizza until 10. Change your menu!

It's a captive market in the airport, so clearly there's no motivation to be good in any way. Service was terrible. Food was passable, at best. We got a cheese pizza and a margarita pizza. They were both cheese pizzas, but one had shredded basil sprinkled on top. The margarita pizza was $3 more expensive. Stuck with food vouchers from a delayed plane I guess its an option, but really, take any other option.