Smokin' Moon Bbq - Pharr

First and foremost, the food was really good for the most part. What I didn’t like was how our server was being treated by management. Our server was such a nice kid who worked really hard. The problem was that he needed help and management didn’t jump in or find someone to help until we started pointing out he needed help. My table alone was a group of 9. The server was doing his best but seemed to be falling behind. What was even more upsetting, he was doing things that he really shouldn’t have been doing (I know because I am a food industry professional). I went up to the counter because we needed more utensils and I see managers just standing there so I said something. After several complaints, they still did not jump. They “fake” checked on customers but didn’t do anything. The kid was clearly overwhelmed. I believe in helping my team out the best way I can. Not add to their stress. I hope that young man see his worth and realizes he deserves better. Also, our food took so long that most of us lost our appetite and it wasn’t even that busy.

Delicious Texas Brisket. Comfortable interior and a relaxed, welcoming outdoor eating area. Staff were very friendly.Food: 5/5

I really liked the mac and cheese and the tacos hit the spot! Juan was an absolutely wonderful server!Food: 5/5

Amazing service by Juan, always ready to help. Goes above and beyond for all customers! The food is delicious as well!! My favorite is the Brisket Grilled Cheese and don’t forget the Luna Street Corn!Food: 5/5

Great place, Juan and Tabitha are amazing servers that would check in with us consistently. The atmosphere is great with live music after a long day of school/work. This is our go to bbq place when we are having a craving for it. Plus it’s locally owned.Food: 5/5