Villa Italiano - Petoskey

In the past, we never needed reservations and never had to wait more than an hour for a fantastic meal. This time, however, the parking lot was empty, leading us to wonder if they were even open. We decided to give it a try and found that they were indeed open. Unfortunately, we were greeted by a rather snobby hostess (whom my partner later identified as Tracy). Her demeanor was far from warm, and we regretted not leaving right then. She directed us to our table without any warmth or acknowledgment and quickly vanished. After what felt like an eternity, our waitress finally appeared to take our order. It seemed like she had just come back from a break, as she smelled strongly of smoke. While enjoying our appetizer (which was delicious but quite overpriced), we were disrupted by loud conversations from patrons on the other side of the wall. They seemed oblivious to the fact that there were other paying customers trying to enjoy their meal. This excessive noise persisted throughout our dinner. On the positive side, our server did seem knowledgeable about the menu and offered decent service, despite it being overpriced. However, the obnoxious behavior of the hostess and the other staff really overshadowed our dining experience. It’s disheartening to see a restaurant that once flourished with great service and delicious food decline to such a disappointing level. I regret that we returned and cannot recommend it to others.