Starbucks - Peterborough

Unfortunately this is the only place near work so I have been in several times. Each time the service has been terrible. You will be ignored at the counter for approx 5 mins whilst they serve 3 other customers at the drive-through (even though you have bothered to get off your backside and come in). They don't even acknowledge you but deliberately avoid eye contact whilst they are milling about. When they do serve you they act like they have had to stop what they were doing to do you a favour! I have also had to ask them to top my refillable cup up because they give half portions. Its ****!

Very slow at serving both times recently when I went there. Took nearly half an hour of waiting for one coffee. Then 20 mins with only one person in front . They seem more bothered about serving drive through customers and ignoring those in the store . Staff didn’t apologise for any delay or say sorry for the wait etc . Barely said two words and don’t seem very friendly staff Apart from the bloke that works there he was polite and friendly . At almost £4 a pop for a coffee. I won’t be going back ! Shame I as I like Starbucks coffee but get better service and price in greggs !

Visited here late in the afternoon. Most tables had rubbish and/or used cups. Bin was overflowing. Floor dirty. 2 young ladies working behind the counter but no attempt to clean up. Pretty disappointed

Never have anything that shows on the menu and the service for a drive thro is appalling up to 10 minute wait. Staff are rude and abrupt...avoid

No sense of urgency, no presentation skills. Dirty cups left out on tables and no attempt to clear ours during our time there despite a few bored (but chatty) employees hanging around behind the counter. Unlike most I guess, I consider ‘going for coffees’ a treat but I’ll be sticking to Costa in future.