St Petersburg Russian - Peterborough

0 ! Customer service is disgusting! Rood staff who dared to argue with customers!

0 ! Customer service is disgusting! Rood staff who dared to argue with customers!

0 ! Customer service is disgusting! Rood staff who dared to argue with customers!

We organised a family get together to have a meal somewhere that none of us has been and thus settled on this place. Appearances from the outside made it look very authentic and welcoming but that was too good to be true. I arrived first with my wife and we decided to have a small shot of Sambuca, and the young waiter did not know what this was until we pointed it out on the menu. Eventually everyone else arrived, and so we started ordering our drinks. They have the same name wine listed under red wine and white, and every time we asked for a red wine, a white wine came. Eventually we decided to try and ask for a bottle; all of the red wines were out of stock apart from Blossom Hill which was £12, 4 times the cost of that from a supermarket. A few of us ordered starters and they can in a reasonable length of time. The garlic bread with cheese was nothing more than hard piece sof bread, fried in oil, with cheese melted on top. After just a moment or two, in the bowl, it was just full of oil dripped from the bread wasn 't very edible at all. The fishermans snack was suppose to consist of battered squid and prawns. The squid we recognised and was of decent size, but the prawns, they were so small you could not tell if you were eating one or just a bit of plain batter. We ordered the mains at the same time of the starters, and we had to wait over an hour for them to come, and still, whilst several us started eating, we had to wait a further 10 15 minutes for the rest of the guests ' food. I had the pan fried shark. It was disgusting. The outside was burnt to the crisp, whilst the middle I was unsure if it was cooked through, and all it tasted of was just fried salt. There was no shark taste whatsoever. It was suppose to come with vegetables and aspargus, the latter missing. A relative had a margherita pizza, which looked anaemic, the crust looked like it was made of crisps it was that thin, and the taste, was just salty, oily cheese. In fact, it didn 't appear to have any base sauce whatsoever. It came to dessert and only two guests decided to order due to the length of time it took for the mains and was told it would only be 10 minutes (as they close at 10). However, it took 25 minutes. They ordered the Hot Kiss and the pastry was not cooked through at all, it was raw. We arrived and ordered food at around 7.30pm and we wasn 't out, solely on waiting food, until 10.30pm 3 hours for just two courses. They didn 't have enough menus for us, so we had to share and then we had to give our menus to others whom was sitting in eating. The waiter had to be shown on the menu what we wanted to eat despite pronoucning it correctly. As for the atmosphere, they had a huge TV where we was sitting, playing violent rap music with the videos, showing these music artists with guns putting it at others. That was disgraceful. We shall never be returning to here again. It is true that they say, if a restaurant is empty at a peak time, there is usually a good reason why.

I want to share my experience at the St. Petersburg restaurant in Peterborough. When I arrived with three friends, we were seated at a wobbly table that made us feel uneasy. After a long wait, we received a sticky, poorly put together menu that seemed to have been salvaged from the trash. My steak was overcooked and dry, the salad was limp and unappetizing, and the overall atmosphere felt outdated and uninviting. The service was slow and disorganized, with waiters lacking proper attire and the music blaring at an unpleasant volume. To top it off, we were informed at the end of our meal that card payments were not accepted, leaving us to search for an ATM in the middle of the night. Overall, our experience at St. Petersburg was disappointing and we have no plans to return.