Ramblewood Inn - Peterborough

Everything that could go wrong -did! We arrived and were greeted by our waiter telling us to wait while he was tapping at the computer. This went on for a few mins. He showed us to a table with very dirty condiments and wilting flowers. It was also next to very hot radiator. We asked to move near the window. It took 10-15 minutes at least to have order taken then further 5-10 mins to get drinks. After 45 mins I enquired where our starters were -waiter apologised that order hadn’t gone through system. About 15 mins later we got our order-my soup was luke warm and a skin had formed. I ate it as was v hungry. The main courses had to be sent back as they were lukewarm. When they returned the sauce was a different colour and my pork steak had reduced in size by about two thirds! Discovered that a member of staff had not turned up so the pot cleaner was acting as a waiter. This does not excuse very average food in mediocre surroundings. Not what is expected at a four star hotel. Probably the worst meal I have eaten at a restaurant for the past 5 years. Avoid .

At the Ramblewood. Been our usual Saturday night drinking venue for years but after a time of not being able to attend was very disappointed in the service. On arrival (on time )was told our table would be 5 mins. Absolutely fine we went to the bar and ordered drinks but 30 mins later had to go and ask what was happing with our table Explaining we has a diabetic with us who needed food. Was told would sort out. Got our table ordered our food and then waited …. …. 1 hour and 30 minutes after our table had been booked our Food finally arrived. Edible but not outstanding on either of our 4 plates. Restaurant managers feeble excuse about trouble in kitchens not good enough as no feedback to the waiting customers was provided to explain the wait What a disappointing evening in the food aspect. Won’t be back for food .

Gorgeous meal and excellent service! Huge thanks to Rachel, Gemma, Callum and Joshua for being so brilliant and attentive! Wonderful service thank you x

Fast and professional service. Lovely and friendly staff. The chief(s) are doing an excellent job with the taste and presentation of the food. My partner, child and I we’re very happy and left felling very full..... We felt welcomed and appreciated. The waiters had a friendly attitude with everyone they interact with; they will also be attentive while taking orders and anticipate customer needs before being asked. Thank you- you made are evening!!! With a short return to the hotel. Room 242 P.S: I would have loved my favourite apply crumble on the desert menu

Lovely food with good size portions. A huge thanks to Robbie Jo the chef for meeting our dietary requirements…I thoroughly enjoyed my pasta. Staff are very friendly and helpful. All the staff are very friendly and helpful