Pizza Hut - Peterborough

The restaurant was absolutely terrible, so much so that we walked out. It had a dirty and unkempt feel to it, and I couldn't even imagine eating anything from there. When my daughter used the restroom, which was located in the now unused upstairs area, I waited for her outside only to hear a staff member tell the manager that I looked suspicious standing upstairs. Customers have to order their own food via their phone on the restaurant's website, which takes away from the experience of dining out. Half of the enjoyment of eating out is the service, which is what I pay for. I always tip for good service, but the service here was so bad that I couldn't bring myself to stay and purchase their overpriced food. £22.99 for an 11" margherita pizza is outrageous. It's no wonder the place was almost empty and likely won't be in business for much longer.

Met by a rude manager on arrival. Told I MUST pay via the app at the table ! I don 't want to use the app , I don 't have a smart phone. After some discussion she said 'well I could pay via card at the till if I need to ' I found her manner very unwelcoming. Shown to our table sat down. Manager walked off without saying anything. As it was a buffet we got up to help ourselves to be stopped in my tracks by the manager who bellowed at me 'have you paid? ' err paid ? I 've not eaten anything yet ! At no point did she tell me I had to pay at the till BEFORE eating, she just sat us down walked off obviously unhappy I didn 't want to pay via the app. The only plus point was the pizzas were hot, tasty replenished quickly but the plates for pizza salad bar are child sized for some reason ?!! The staff seem to amble about with nothing to do but swipe the plates off the table as soon as you put your fork down loiter making you feel uncomfortable. I won 't be rushing back I 'm afraid.

The staff at the restaurant were very welcoming and took the time to explain how to order from our table. They promptly seated us at a nice table. Since it was lunchtime, we opted for the buffet. My grandson enjoyed it and I indulged in the delicious array of salads with a few slices of fresh pizza. Everything was flavorful and fresh. I was pleased to see some Robinsons squash at the soft drink station. Overall, we had a wonderful time.

Terrible, most of it was eaten by dogs because it was impossible to eat , a lot of oil, I dont buy anymore

I went there with my grand DOUGHTER Never again grumpy manager was so rude my son Come to pick us up she did not let hım join our table and ask hım not sit wait standing and when he aşk her name to complain she did not give her name and push hım out restaurant front of his DOUGHTER she stressed out cry all Day staff iş good other than rude manager