Basil's - Perth Kinross

My wife and I dined at this restaurant twice during our 3-day Christmas break. The food was cooked to perfection, delicious, and the portion sizes were reasonable. The staff were courteous, professional, and efficient. Despite the busy Christmas lunch service, everything seemed well-organized and ran smoothly. The timing between courses was impeccable. Overall, we had a wonderful dining experience.

First class food in a second class hotel , its a weekly menu with plenty of choices , always extremely good and well presented

I recently dined at this restaurant and found the food to be delicious and the staff to be charming. It was part of a weekend getaway package. The prices were a bit high, but overall a pleasant dining experience.

We stayed at The Green on DBB rate and were most dissapointed with the menu in Basil's, too many dishes had supplements added to price if you were on DBB, a sirloin steak was priced on the menu at 26 pounds and 12 pound supplement if you were DBB. Other than soup the starters without additional cost were few and far between. We opted for chicken supreme as a main which was fairly plain fare and nothing to rave about, our starter was a savory tart which again was a let down. We had actually booked for our second night in Basil's, this we cancelled and dined elsewhere and had a far better meal at similar cost. Sorry Basil, we are not too hard to please, however your food did not hit our spot!!

After reading the other reviews, I can’t believe we had such a dreadful experience here. We were staying in the hotel for our anniversary weekend on a breakfast only basis, and decided to try eating in Basils on our first evening. When we arrived , the Restaurant was empty apart from a single large table of ten. The waitress asked if we had booked we had not and she then hummed and hahed tapping a pen between her teeth while looking round the empty room. We were given a table for two and a menu each...then promptly ignored for twenty minutes. No drinks order, no food order, no one looked at us. The same waitress was scuffing back and forth serving food to the table of ten. ‘More bread please’. ‘But I didn’t order the hake?’ Hake is removed from table. ‘Oops sorry yes I did’. Hake is brought back. ‘More wine please’. Meanwhile, we are sitting genuinely wondering if we had suddenly become invisible. One other girl and two men in waistcoats passed at a distance, obviously staff, but no one so much as looked out way. Eventually we waved the poor waitress over and she took our drinks order, but she didn’t know what a ‘white zinfandel’ was, and looked completely blank when asked for an ‘ale shandy’. We probably should have left at that point....however, another ten mins pass before our food order is taken. My husband ordered the fish, and I decided to push the boat out with a sirloin steak at 25.00. By this time another couple have arrived and have been sitting near us, also getting absolutely no attention or service. So that’s a table of ten and two tables of two...and not a staff member in sight. I heard the man say to his wife, if they haven’t taken our order by the time I get back, we’re leaving. Our food eventually arrived and my steak was raw, and literally stone cold. Husbands fish was perfectly cooked if bit small and, to be fair, he was happy with it. I then genuinely waited another ten mins staring at a cold steak as there was no one around to speak to about my food. The place was like the Marie Celeste, especially when the other couple left, giving us sympathetic looks and shrugs on the way past. It was unbelievable. Finally a supervisor appeared and my congealed meal was sent back to the kitchen. A new steak came back ten mins later properly cooked but it wasn’t twenty five quids worth and I didn’t enjoy eating it, sitting opposite my husband and his empty plate. We couldn’t wait to get out of there. To add insult to injury we were fully charged for the complete meal without any reduction or goodwill gesture, and as a further slap in the face on further inspection of the bill when we got back to our room we discovered we had been charged a steak supplement of Ten pounds on TOP of the twenty five pounds! This supplement is supposed to be paid by staying guests INSTEAD of the twenty five pounds if you are staying on a dinner room rate...they couldn’t even get that right. You would think they would have checked and double checked our bill given the dining experience we had just had! Safe to say we will never ever return.