Dairy Queen - Perth

I had a simple order a cone and a drink. they made the cone quickly, but when I could see that there was no action being taken to make the drink, I inquired. The cashier was curt with me, and said, we are working on it . So I sat back and watched and waited. Still no drink. I inquired again, to which I received another curt response. Finally, after serving three other parties, the cashier took a moment to ask if someone was making my drink. Surprise, surprise.... no one was. Finally, one of the servers in the back, who had previously been moving around condiment bottles in the back, from what I could see, started to slowly make my drink. I finally said that I needed to go (it was really hot outside; and my family was waiting for me in our car) and asked for my money back. The cashier, who was less than friendly and less than professional, told me that there was nothing wrong with the product, and therefore, no refund would be given. And, by the way, as she pointed to the back where I had been watching no one make my drink for ages, and now someone was slowly making my drink and informed me that my drink would be ready in 2 seconds . I asked for the manager, who, when she made herself known and she had been there the whole time, not managing the situation (ie seeing if my drink was indeed being made, when I inquired about it at the counter two times) told me that my drink would be ready very soon. My drink did indeed finally appear on the counter, and not a single apology was offered. This experience does not reflect well on a business that should have a lot higher standards. I was very disappointed.

Standard DQ. No inside seating area. Bathroom located outside of restaurant request key) if travelling through/quick stop.

Very disappointing! every time I ask for extra hot fudge, I get nothing! that was not the first time! and I pay extra! see of it!

A birthday cake online. my pick-up time today was 1 o'clock at the location perth. drove by smith falls after perth to pick up the cake and found out that the load was closed. no cake for birthday

Food tastes ok but dont order valley eats or drive throughThey cannot get an order right.i cannot stress enough you need to be in there watching to make sure they put the right things in your drink, because clearly they cannot read a chit.this is like the 3rd time in a row they have sent me the wrong things.I like to support local buisnesses,i order food almost every day at restaurants in perth,but i can only tolerate so many mistakes.Im online right now shopping for a soft serve machine, because id rather make it myself so i can have what i wanted.