Dunkin' - Pepperell

I asked for a water and got told I couldn?t have one bc other people of the store were wasting the cups

Online order we go in they don?t have our donuts we listed ready, they then don?t give us our drinks. Place is a mess.

Drinks are never mixed like other dunks, sandwiches over done and burnt, donuts just thrown in bags with no napkins and a mess in the bag. Worst dunks ever, either needs new management to fix this or be taken down entirely.

Overall, really great service. i recently stayed in Pepperell for 2 weeks and went there nearly every day. although the woman staffing the drive-thru on the weekend mornings was not very friendly or competent, the weekday staff were impressive (welcomingand friendly, even when my dog was barking insistently for her pup cup).

Tyler is the man!!!!! I really appreciate your positive attitude and efforts for everything you do !! Super clean store. I visit for my afternoon coffee at the end of my shift several days a week. No matter what type of day I had good or bad you alwayshave me cracking up laughing for my ride home. Thanks again man!!