Anchors Away Crab N Go - Peoria

They need to learn basic customer service skills like greeting customers, providing utensils, not serving others who came in afterwards before others who were already there, providing reasonable updates one why the food is taking so dang long, putting more pep in your step when more people are there, apologizing for the hour+ long wait for some gumbo, etc. I have a lot of sympathy for being understaffed and give a lot of leeway to places for this, but daaaaaaamn this place is hands-down the worst service I’ve had in Springfield. I gave them two previous chances, and gave passes both times, but this last time makes it officially BAD. Do better, be better!

Extremely unprofessional and slow. I sat for almost TWO hours waiting on three freaking tacos and they wouldn’t even comp A 5 dollar drink. The table next to me waited an hour and a half for their food only for it to be COLD. Complains about being understaffed but Treats employees very poorly and don’t pay them on time. The food was EXTREMELY UNDERWHELMING. Both Owners have a history of being rude… WOULDN’T recommend unless you want to be overcharged for mediocre food.

Usually the beaded shrimp and fries are awesome. Not today. Waited 15 minutes for cold fries and the shrimp seemed tough to me. Wi) see how it is next time.

The shrimp is fantastic! The service is top notch too. Highly recommend!

Found a gem here!!! Service was great from everyone, our server Jada was very friendly and helpful... my first time eating grits and it was a life changing experience! Anchors Away burger was hand patted in house and a beast. We tried a little bit of everything and it was AMAZING. Go there. Go there now.