Mcdonald's - Pensacola

This mcdonald’s is super clean and has a very nice eating in the opposite. the food was also freshened. but it took a little long to get out. but it was hot and tasted like mcdonald's taste.

I'm not sure why I keep giving this McDonald's a chance, but they consistently disappoint me more than any other food place I've been to. They often forget items or get my order wrong. I once waited 25 minutes for an online order with only 2 items. Only about 1 out of every 4 visits goes smoothly.

They literally had 8 employees working this shift. We had to tell person taking our order through the intercom about four times what the order was and then when we got to the window we told the person getting our money about four times what our order was. My understanding with that is that this is the same person. The fries were cold and soggy. I don't know why this shift was moving so slow but we were in the Drive-Thru for at least 30 minutes

I live less the 1/2 mile from this location. Service is horrible at best. I keep saying I’ll never go back but tonight was the last time I’ll patronize this place. The your lady taking money at the drive thru was rude, sitting in a chair and drinking an orange soda. But really upset me was an employee vaping in the kitchen. I told the manager and asked for my money back. I was told no. I will be calling code enforcement/board of health.

Picked up order at window. After I got home I was missing culinary for my 2 orders of pancakes 2 pad of butter and 1 syrup. Spoke with the manager and she suggested I drive back to them to complete the take. Who trained her on CUSTOMER SERVICE. I explained to her I had just left the doctor's office.