Cadillac Jack's Saloon Grill

Wonderful spot! I'm eagerly looking forward to the Pendleton Rodeo. Cadillac Jacks is definitely the place to enjoy live music and have a fantastic time!

Once I got back to my hotel room and opened the containers, I found that the side salad was excellent—fresh and tasty. However, I was disappointed to discover that there was no plasticware included in the bag. As for the sandwiches, my Rueben was packed with meat, sauerkraut, and flavor—it was truly excellent. My wife ordered the BLATT, which includes bacon, lettuce, avocado, tomato, and turkey. While the other ingredients were fresh, the sandwich was missing mayo and only had one thin slice of deli turkey. It looked appealing but didn't have the flavor we were hoping for. Overall, while some aspects of the meal were great, others could use improvement.

I didn’t order any food. I ordered a beer from the bar on a busy night and was helped in a very timely manner, beer was great. Only problem was with the pool table rules. (Which are stated, on a small sign on the wall we paid $1.50 and no pool balls came out of the table later we figured out you had to lend your ID to acquire the pool balls first and your first game is “free” so we did that. Before playing we also stated that the machine took $1.50 of our money with no explanation. We Played a few games then went back to get our ID, but we needed the balls out of the table. (So we ended up paying double for our last game, therefore the first game wasn’t “free” We complained again to the manager about the $1.50 from earlier, and that we didn’t want to pay for another game just to get the pool balls out to get our ID back. A few smart remarks were made from the manager in an impolite manner, then the manager walked away. So we followed the rules, payed for the extra game to return our balls and got the ID back. After receiving our ID card we made a complaint to an employee to display better signage on the rules of pool at this bar and recommend refunds or some sort of sympathy for the confusion. During this time of re-obtaining our ID another group had inserted coins into the same pool table and encountered the same issue. This review as made NOT because me and my group lost $1.50 but because of the poor costumer service from the manager, the manager was not interested in understanding our situation and showed no efforts to better our experience. The employee we spoke to gave sympathy and mentioned they would bring the issue up to ownership as they stated this issue happens often.

Burger was very good. Husband liked his fish and chips and the fried mushrooms. We really enjoyed the food. It was a little cold in the building, but when I inquired about it, they turned down the air right away. Very nice place.

Surprisingly Great food. Pinball and pool and slot machines. Nice bar.