Pizza Hut - Payson

For how quickly it arrived I thought it might actually be warm instead it was ice cold and looked like it had been manhandled

Supreme pizza was not good at all. The meat had a funny taste, hardly any sauce or cheese. Overall appearance was unappetizing. Will definitely not be ordering from here again!

I am pretty upset with the last few times of ordering. The first time I ordered some pizza and 18 wings. I was delivered the pizza and only 6 wings. When I called to let them know we were missing 12 they said they would remake and have a different driver deliver. And credit the account. After another hour of not receiving them I called and they said they should have been delivered but I assured them they had not. She was polite and said she would remake the 12 wings and get them delivered asap. I waited another 1hr 30min before I got them. When received it had the original time made as 3pm I got them at 5:30. The driver said he was sorry he got stuck in Mapleton. So I got old stale and cold wings. Was not happy that the lady lied saying they would get remade and sent to only get old cold wings. This time around I decided to order a pizza with my credit from last time and pay the difference and the tip once it arrives. The driver called and I couldn't understand him at all, so I texted h with no response. I called the store and let them know that my pizza still wasn't here. They apologized and said they will get it remade and delivered by a new driver. It has now been 2 hours since I originally ordered the pizza and still haven't gotten it. When they said it would only be 30 min to get here. Well I tried calling the store and I keep getting hung up on, no one is answering. So we will see how much longer it take to get my food for my family. Super disappointed and wish I didn't spend my money here in the first place. This location has significantly gone downhill in the last 2 years. Waste of money that I can't get back for food that's probably not fresh for a second time around.

The service was outstanding; they went above and beyond. The pizzas were fantastic.

Wish I could give less stars. Pizza took an hour to get here and was cold. This is the 2nd time this has happened in 6 months.