Cold Stone Creamery - Patchogue

Was helped by deanna with a smile the entire interaction. she was patient and kind. great service

Product is good and the combinations are endless. The staff was excellent.

I suggest signing up if you haven’t before. Bogo ice cream for “new” customers if ya know what I’m saying. It’s hard to justify a $20 ice cream. But 2 for 20 is easier to swallow, no pun intended.

If I could give it a half star I would. What an absolute headache of an evening for spending a stupid amount of money on overpriced/small entrees, drinks, and apps. A Scotto owned restaurant, so there 's supposed to be a standard. I made a reservation online to celebrate a 40th birthday. Waitresses we 're not great or attentive to start. Did the Sunday menu at $89 pp. Entrees we 're ok overcooked lobster. Small portions. Still gave them a nice tip meeting NY standards. Which I shouldn 't have. Bill was around $300 for two people. Here 's the real kicker to my night. They make you valet. We 'll guess what? The valet lost my key. Scrambling for 25mins. I decide to get the manager. Who by definition was useless. He wandered around acted busy made me stand there for 10mins while I waited and came over and said I 'm not responsible for valet . We 'll guess what? Don 't have it then! Or give option to park yourself. Which the valet told me it was valet only. I asked for my new Jeep several times and it was no where to be seen. The valet company offered to Uber me back. At this point it seemed like a scam. Would I return to find no vehicle and it 's not their responsibility ????!! Not sure. Manager offered nothing to accommodate. Nothing off the bill. Nothing while I waited nearly an hour and nearly called the police. It felt like the valet and restaurant were stealing my truck. All of a sudden I threaten to call the police, leave bad reviews, call a lawyer and bam the key was located in someone else 's car which was definitely a lie. Guess what the restaurant did nothing to remedy the situation or make things any better. Didn 't even apologize. Just said I hope this doesn 't ruin your night and you come back. I wasted over an hour and had to pay the babysitter extra for being with my kids. Unbelievable. Get better standards, better valet, and a better manager. What a joke

6 people behind the counter and they are complaining about having to work on July 4th I said too bad they aren't working today!!! Didn't say hello, be right with you, so after being ignored for 5 minutes I just walked out, going to Carvel