Wendy's - Pasadena

The girl who works the drive-thru and front counter is so impressive! I wish I could remember her name. She has long braids, possibly with clips, and wears glasses. She's incredibly sweet, friendly, and helpful, which made my experience much better given my budget. I really appreciate her hard work, and it's clear that she has a strong grasp of customer service and business at such a young age. As always, I give this place 5 stars!

I've only ever ordered online and picked up my food, but each time my order has been spot on. The meals are always fresh and cooked to perfection. The service is quick, and you definitely get your money's worth. It can be a bit tricky to get in and out during peak hours, but it’s manageable. Also, if you happen to pass by and if they’re not too busy, Spanky's is right next door. One last thing: behind Wendy's, there's a huge grassy field where you can park under a shaded tree, enjoy a burger, and let the kids run around and play. It's safe because it’s far from the road and next to a gated area!

The food was great hot and delicious. The veggies on the burger looked fresh. The fries were hot and not salty.

Have only ever ordered online and done pickup but everytime I go the order is 100% accurate. Food has always been fresh and well made. Fast service and great bang for your buck. A little tough to get in and out of at peak hours onto Spencer but it's doable. Oh and just in case you over shoot the entrance or have a change of mind, spankys is right next door. And one last thing, at the very back of this Wendy's there is a huge field of grass. You can park right under a shaded tree and have a burger and let the kids run wild and play. No danger as it's far from street and adjacent to a gated lot. Enjoy!

If your going to eat here always double check your food. This place is really bad about not having everything that you order. If you order more then 2 combos at a time it's a guarantee that something will be wrong. If you try talking to them regarding the issue. The night manager has every excuse in the world just to try and shut you up. Hopefully the store manager has better customer service.