Szechwan Wok - Pasadena

I placed an order over the phone for pick-up and received friendly customer service, but unfortunately my order was incorrect. I had ordered shrimp lo mein but was given chicken lo mein instead. When I got home and called the restaurant to inform them of the mistake, I was put on hold and never received a response. I was very disappointed with this experience.

Ordered sweet and sour chicken and Moo Goo Gai Pan. Sweet and sour chicken was up to par, but these are pre bought and fried (typical of a chinese take out place). The Moo Goo Gai Pan was gross. Tasted Soapy, left a strong bitter after taste, and they used leg meat for the chicken.... Not sure if they did so to cut cost or because they thought it would be better? Leg meat simply doesn't work in this dish, cartridge chuncks don't go good in this dish. Probably will never order from here again.

I don?t know how this restaurant has four stars because my food was...Questionable if it was even ?food?. This is supposed to be shrimp Chow Main and Shrimp Puffs. This is cabbage, tiny shrimp and some gray sauce. I am so disappointed and honestly frustrated that I wasted my money.

The food is yummy and the service is fast ! My family and I always order from here and they?ve been nothing but great !

Food is always fresh and delicious. They are very clean and staff is always courteous. This is the best food joint according to my kids! Do not pass it up!!