Pizza Hut - Pasadena

Placed an order online, missing item when delivered. Called and they said they would deliver the missing item within 45 mins. 3 hrs later still no pizza showed up at my house. The part of the order we did get was awful on top of it all. I hadn't ordered from here in probably 2 years and won't ever order again.

Picking up a DoorDash order from this location and a driver names RAFIKI decided it was a good idea to threaten to cut my friend while he was on the clock and then BRAGGED about him almost cutting my friend WHEN HE GOT BACK TO THE STORE. I went in to talk to the GM and she was not here. The shift lead whose name escapes me, said “what happens on the clock is none of my business, it’s a personal matter” so this location just has people threatening to cut people in the stomach while they are working because they felt slighted and they do nothing about it? How is this not a problem for the company AT LARGE?

Although the delivery of the food was quick, the food was not what I expected. Tee pizza was not cooked long enough so I had

These 5 stars go to Emily, I placed an order for 13 pizzas and she said she would have them ready in 15 minutes. Emily was the only associate working and was able to deliver delicious pizza and on time too. Emily was, very sweet and accomadating. We will definitely order from that pizza Hut again.

Quality pizza every time, I’ve never had any issues and I’ve been eating here for years