Jimmy John's - Parker

They do not live up to their "Freaky Fast" slogan—it's more like "incredibly slow." This is the third time we've ordered from them, and we live just 10 minutes away. We were informed that our food was delivered 40 minutes ago, but we still haven't received it. We've tried calling, but there's no answer. We're done with this place.

The restaurant has become quite distant for me over the past few years. It used to be good, but not with the current staff. Most of the employees seem more interested in chatting than actually doing their jobs. I can always count on them to take a break, no matter what time I arrive, because they simply don't care. It's time for a complete overhaul of the staff.

This place has consistently disappointed me, whether I visit in person, order for pickup (where my order is never ready), or request delivery. If you order delivery, there's a good chance you won’t even receive your food. The staff seems unhelpful and lack knowledge about the situation. I've asked to speak to the business manager, but I've never received a response. I’ve contacted their company, and they haven't taken any action. More often than not, they also get my order wrong.

The last two paintings I tried to order, I had to call the load after an hour of my sandwiches had not arrived. both paintings were told to me: "It is for delivery" but confirmed that they did not coole the sandwiches once made and leave my sandwich over 40 minutes ago. after half an hour, my sandwich came in the room and slept. throw it away and called a refund. I informed the “shift management” (as he pointed out) that this had now happened twice with me. I get it, their short workers, the whole world is....but if they don't have the basic food security, then they don't accept the order!

Kept hoping it would get better but it's only gotten worse. I typically only use reviews to promote rather than deter and try to be mindful of employee shortages but now I just want people to avoid this store and let the owner know he/she needs to involved OR SOMETHING. Just brought yet another order home that was hard as a rock and ended up just throwing it away.