Jimmy John's - Palos Heights

The one who looks like Shaggy that makes the sandwiches doesn’t wear gloves when he Is preparing the food. It’s gross. The lightbulb headed one is racist and micro-aggressive. He treats Black guests different than others and you shouldn’t be able to tell that while you’re trying to order some food, even if that is who really is at home. I’m a Black guest that experienced all of this first hand. When I walked into the restaurant I immediately noticed the lack of sanitary food safety and I only had time to assess this because I wasn’t greeted by any of the staff. That gave me a second to look around and check things out. The conversation started with lightbulb rudely asking me “What do you want? You need something here?” I was not spoken to after I gave my order and he threw the food in my hand without looking at me and said nothing. Terrible display of humanity and terrible restaurant standards.

Bad service I went there yesterday to get a sandwich, once I got home I realized he tipped him self 54$ on his own .I called spoke to a Manger he said we will refund you in couple of days will see .DON'T GOT THERE BE

Got barley half of what I requested not sure what happened but it’s annoying when you spend so much money

So, I ordered the Tuscan wrap on Wednesday. With xtra mayo, no o/v, garlic/herb wrap, EZ provo, EZ crispy jalapeños. Wednesdays wrap was PERFECT!!! It was so good. I ordered it again on Thursday! I mean, the repeat order was nice to just one tap and move on. ONLY...... Thursdays wrap, not the same.... it had, or at least I THINK IT HAD some mayo on it....I like my mayo on things, and this wrap today was very disappointing.Also, on Wednesdays order, I asked for napkins, didn't get them, Thursdays... I got napkins... I also ord the homestyle potato salad(pretty decent) Wednesday... I got a fork, Thursday... no fork.... ALL SHOULD BE ON THE SAME PAGE!!!!Delivery was very good!!! Very prompt, polite drivers...

Good costumer service especially Meghan. Always in a positive and joyful mood ?