MacArthur Park Restaurant - Palo Alto

Totally unsatisfactory dining experience. It was disorganized, terrible experience I had. We paid $192.00 each for the following: 1， The hostess did not note our reservation correctly. She went ahead and seated us, but our waiter called the hostess over to the table to prove we had paid. Ened up I had two wriskband. 2，A party of people unknown to us was seated at our table by the host. 3，When we requested hot water, we were told to get it ourselves. We were also told that there would be no hot water after 11:00 p.m. 4，There was few lipstick mark on the clean coffee cup. 5，Buffet $80 (official website) COVID or not, we expect a lot more consideration for close to $400.00.

This has been one of our favorite hidden gems over the past 30 years to take the family. I think a lot of people pass over this place without realizing what a great place it is. We always get wonderful food, and it is super affordable for the great quality. The outdoor patio is fun (and even the front porch tables) where we can take our pups. Inside, you walk into a great room with a lofty high ceiling and fireplaces, so it has a great ambiance. It 's colonial style with a beautiful historical vibe. There are extra rooms for private parties so the place can be packed, but you would never know. The Holidays are especially wonderful because they go all out in decorating!!! We take our staff here for our end of year Dinner!!!

Had an 8 pm reservation on Valentine’s Day, we arrived on time and was initially told we didn't have a table. we informed the host we had a reservation, they were overbooked. We saw an open tall table and said we didn't mind taking it. After we sat down we sat for over 30 min with no service or even being acknowledged.... We asked to be moved to a section where we would receive service...we sat for another 15 min in the new section before we were asked if we had been served. Worst Dining experience of my life. My food was not great and part of what I ordered $99 per person Valentine’s PreFixed Menu) wasn't even served. AND we weren't told they were out of what we order, they just bought what they had. We spent over $260 for this experience and will NEVER go back!!! Worst Valentine’s ever

Valentine’s Day dinner was awesome!!!! Service was spot on and very friendly despite being extremely busy. The new menu items were creative and delicious We had an amazing night And will definitely be back

Valentine's dinner.... this place was jumping! Our server Ron was absolutely amazing. The 5-course dinner was perfectly prepared. The only problem was some guy who came in and was complaining to the manager- who was trying his best to make him happy- Clearly just doing it for a free meal. What a joke! We love the new menu items, the new wines and the updated decor. Will definitely be back!!!!