Dinah's Poolside - Palo Alto

Tried numerous meals while there. Breakfast was always great. Dinner was never great… some was hardly edible. Spaghetti with meatballs that were extremely over seasoned with oregano to my overdone burger. We also had to ask for each refill of water because the wait staff would just walk right past your empty glass. I recommend breakfast but not dinner.

Been here twice now and had good service the first time and good service the second that lead to it being odd. My service was handled by Tonya, according to the receipt. She did check on me a couple times during my meal. I was eventually the only one there and that's when she gave me my check then returned with it after getting my credit card. She was never to be seen again after that. I had a pen with no ink and sat there for 10 or more minutes but she just never came out again. I have mobility issues and was sitting at the end of the pool so didn't want to try to get her. I then yell over at a guy worker that showed up and motioned a pen, meaning I needed one. He then finds the server and I saw her standing there at the door. She gives him a pen to give to me for some reason. The guy was a goofy nice guy and saw other guys just singing and working. Can't say anything bad about them but why was the girl just MIA after giving me my check? I saw her moving slowly around inside but never checked up on me at the end. That lonely handicapped dude guy just sitting out there by himself waiting for help.

The service is so incredibly inconsistent, on day one everything was fine, we enjoyed our meal and service. However, the day we used the pool not only did we encounter some very disgruntled looking employees while ordering food but when we transitioned to sit at the poolside it got so much worse. We were ignored for over 3 hours, until I finally asked one of the servers (that was giving the person next to me exceptional service), if he could possibly take our order...he mentioned that a female was the one tasked to our side, we told him that we hadn't seen her for hours and if he could please ask her to swing by. More time went by.. My husband ended up going to the hostess to place orders there a couple times because we were getting nowhere. When somebody did finally come by, they looked SO inconvenienced by us. While the whole time I'm watching the gentleman next to me get exceptional service by the server that was helping him.

I ordered myself. have the spaghetti and meatballs with navy and garlic bread and butter. everything was great. meatballs were soft and chewing. garlicky tomato sauce. with petersilie. service was fast and friendly. the order was finished in 20min.

Eating is delicious, the service is great, and the atmosphere is very welcoming. I love the whimsical wooden art carvings and enjoy kicking back while I enjoy fantastic eating and soaking into the rays. P.S. if you like perfectly broken, thin, crispy pommes, is the best!