Jamba - Palm Desert

Horrible experience today. Some trainee complaining she doesn't know how to make my juice and basically told her colleague she refused to make it and she wanted to go home. I had to mention as a customer I'd appreciate if she made my juice. Sheesh

It's great, especially if you buy watermelon madness because this place is healthy worth the money ???? ????

The current staff needs to be trained better or they need to hire new employees. The other day I went ahead and ordered on their app for pick up and received this drink i was waiting off the the sidelines waiting for her to call out my name. One of theworkers, a girl responded with why are you just standing over there? Then she scoffed and continued with how was I supposedto know it was your order when you didn 't say anything I didn 't respond because I felt embarrassed being that she said it outloud. I said thank you, no response was given back or to have a good day. It wasn 't even filed up all the way without evendrinking I knew it wasn 't going to taste good. It looked super diluted. It wasn 't even a smoothie. It didn 't taste goodwhatsoever. With this Jamba Juice spot it 's really a gamble your drink either tastes watered down or you have to encounter arude/sarcastic worker. This isn 't okay especially if you 're spending your own money.

I have visited this Jamba several times and it has been a pleasant experience in the past till today. I ordered a large smoothie and added 2 scoops of whey protein which makes the smoothie fuller. The guy who made my smoothie filled the large cup and Iasked him for the rest that was actually quite a bit left in the pitcher. He refused and said I only paid for a large not extraI told him I wasn't getting all the protein I needed and paid for. He said sorry and walked away. Which ended up bringing the KAREN out in me and I explained that I was going thru treatment for cancer (not that it was any of his business nor should aperson have to explain why they wanted or needed something) and he was still resistant. We went back and forth before he finallygrabbed another cup and filled that one with still another cup full still in the pitcher. I have never had an issue or even hadto ask for the extra at other locations, as if it was coming out of his pocket for the extra cup to fill the smoothie I paidfor. I was embarrassed and felt like it should not have even gotten to that point. Bottom line, you never know what someone isgoing through and to deny them of something that person knows is soo essential for their health is straight wrong.

Unaware of their own promos but great service!