Pizza Time - Palm Beach County

So. We just picked up are food and are food was awful. Day old chicken. We paid 91.00 for trash food. Are you kidding me?

My wife and I eat at Pizza Time in East Boca at least once a week for many years. Tonight I was feeling a little tired, so I call in for a take out. I live in West Boca , Palmetto and Lyons area which is a 25 minute drive. I placed the order at 4:50 pm and immediatly got in the car to go pick it up. When I got there at 5:20 I was greeted by the gentlemen that works the door who knows me by name. I went upto the cashier and paid for my meals, and I was then instucted to wait outside in front of the restaurant. Moments later The gentlemen that greets said"Mitchell, I have your order, where is your carI will have the bus boy put it in for you. I then drove home and as I was pulling in my driveway, my phone was ringing from Pizza Time. I was told that I was given the wrong order and I should come back. I get back into the car and start to head back there. While I was driving back, Pizza Time call me again looking for their food, the person that ordered it was waiting for it. As soon as I pulled into the parking lot, they removed the food from my trunk and brought out my meals. An hour has alreaddy transpired since I first picked up the wrong order, and now they give me cold pizza, and to Luke warm pasta dishes. When I mentioned to the gentleman that put the food in my car that the pizza was cold, he said they would make me another one, I stupidly asked about my two dishes, and they said they would not do anything about it. I drove off mad as hell and called Pizza Time back and explained to them what had transpired, she told me to come back again and they would make me a new pizza and reheat my meals. That wouyuld the concume another hour of my time between the wait and driving home. The woman that was at the register is the one I had been talking to and really did not care. Innstead of trying to right the situation, the rude person hung up on me. It has now been over two hours and two trips and I am eating cold food.I did not screw up the order, they did, why should I have to eat cold food hours after I ordered it. I will say that their food is good, but Iwill not be abused by an obnoxious cashier and a greeater that gave me the wrong food. Mistakes happen, but do the right thing and make sure your patrons are happy.

Don’t get the Sicilian style pizza unless you like a lot of dough. Wasted my money on that one.

Best Carbonara ever!!! THE BEST!!! I love this place.

The Best Italian restaurant in Boca!The Steak Deluxe is outrageously delicious and there grilled Chicken Broccoli Rabe Panini is to die for. What flavor!Everything is good at Pizza Time in Boca Raton!